Moving Lymph

Moving Lymph Pty Ltd Cancellation & Refund Policy - updated 6 March 2024

 

• For the purposes of this policy, stakeholder entities are defined as

  • The Promoter - Moving Lymph Pty Ltd​, manages all participant registration processes including collection of course fees.

  • The Organiser - an entity or person in each location who manages all aspects of the Practical (face-to-face) Courses.

  • The Participant - a person enrolled in any Moving Lymph Pty Ltd or Moving Lymph Online Course.
     

• For the purposes of this policy, the following definitions will apply;

  • Online Courses are any material delivered to the participant in an online format via the Moving Lymph Online platform.​

  • Practical Courses are delivered in-person by and accredited Instructor

  • Confirmation date is the day on which Practical Courses will be confirmed, cancelled, or re-scheduled.

  • Certificate of Completion confirms the Participant has viewed all available online material for that course.

  • Certificate of Attendance confirms the Participant has attended all Practical Course components.
    Certificate of Achievement confirms the Participant has met all course requirements and passed all examinations or assessments.

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• The following items are non-refundable

  • Online courses which are required modules for Practical Courses, including but not limited to

    • Dr Vodder Level 1 Theory

    • MTC Lymph Taping Pre-course

  • Any online course purchased at Moving Lymph Online

  • Bank charges associated with receiving course fees
     

• Practical Course deposits

  • A deposit of up to $250 per Practical Course may be requested by the Promoter prior to the confirmation date.

  • Deposits will be refunded if the Promoter cancels the Practical Course for any reason without offering an alternative course.

  • Deposits may be refunded in exceptional circumstances and at the discretion of the Promoter.

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• Practical Course fees 

  • Before Course Confirmation

    • Course fees may be transferred to an alternative location or deferred to a later course without penalty. Any difference in Practical Course fees in the new location will be paid to the Promoter by the Participant.

    • ​A deposit of $250 will be withheld if the Participant withdraws from the Course before the Confirmation date.

    • Course fees will be refunded if the Promoter cancels the Course for any reason without offering an alternative course.

  • After the Confirmation date​

    • Course fees may be transferred to an alternative location or deferred to a later course for a $250 administration fee. Any difference in Practical Course fees in the new location will be paid to the Promoter by the Participant.​

    • A refund of 50% of the course fees if the Participant withdraws up to 14 days before the Course start date.

    • No refunds will be made if the Participant withdraws less than 14 days before the Course start date.

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• Payment Plans and Course Bundles​

  • Monthly Payment Plans are offered on all courses where the final Payment can be made before the Course start date.​

  • Participants may change their Payment Plan to take advantage of early payment discounts and the balance of any course fees will be due on the early bird date.

  • Participants who default on the Monthly Payments will be charged the full Course fee.

  • Course Bundles may be offered at a significant saving on individual course fees. If the Participant withdraws from the second course after completing the first course, a refund for the Course fee on the second course will be made calculated upon: payment of the full course fee for the first Course and a $250 administration fee. ​​

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