Terms and Conditions

This page details the Moving Lymph Pty Ltd

Dr Vodder Initial Registration package includes

  • access to and support to complete the online theory module

  • a reserved place in the Level 1 class of your choice

  • a reserved place in either the Level 2 or Level 3 class of your choice

    • when completed within 9 months of the Level 1 class

  • ability to transfer without penalty between courses

    • up to the guarantee date (usually 6 weeks before the course starts)

MTC Lymph Taping Registration Package includes

  • all classroom materials

  • a reserved place in the Lymph Taping class of your choice

  • ability to transfer without penalty between courses

    • up to the guarantee date (usually 6 weeks before the course starts)

Registration Terms & Conditions

 

By registering in courses offered by Moving Lymph Pty Ltd you agree to

  • provide personal contact details and genuine qualification documents

  • sign all required student and therapist agreements 

  • complete the Certificate courses in either Applied MLD or MLD & CDT within 2 years of commencement.

Cancellation & Refund Policy

 

  • ​​Initial Registration Package fees are non-refundable once the online module is activated.​

  • No refunds will be made for textbooks or course materials supplied.

  • If a participant in a Dr Vodder course withdraws or cancels their registration without activating the online theory module a partial refund of $150 may be made.

  • In the event that any practical class is cancelled by the Organiser or the Instructor your registration will be transferred to another class of your choice. 

  • Participants may change their course location or defer courses without penalty as long as notification of such deferral or change is given before the course guarantee date (usually 6 weeks prior to course commencement). Any difference in practical class fees in the new location must be paid by the participant.

  • Participants who change their course location or defer courses after the course guarantee date may be charged an administrative fee of up to $250.

  • Participants in Dr Vodder courses must complete the Certificate in which they are enrolled within 2 years of commencing the online theory module.

  • If a participant withdraws from a practical class before the guarantee date and does not transfer to another class, a partial refund may be made. Please contact the relevant course Organiser for more details.

  • If a participant withdraws from a practical class after the guarantee date and does not transfer to another class, no refund will be made.

  • If a participant in an MTC course withdraws or cancels their registration without attending a practical class a refund of $50 may be made.

Privacy Policy

 

Why do we need to collect your personal information?

 

​We collect Non-personal and Personal Information for the following purposes:​

  1. To provide services through the website such as delivery of newsletters, and communication with prospective Course Participants;

  2. To provide our Users and Course Participants with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors, Users and Course Participants with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our services; 

  5. To comply with any applicable laws and regulations.

What information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, course evaluations, recommendations, and personal profile.

Below is the list of information that you have voluntarily provided to us and that we keep on our database, some or all of which may apply to you, depending upon your relationship with Moving Lymph Pty Ltd:

  • Title (e.g. Ms., Mr., Dr. etc.)

  • Name

  • Qualification (e.g. RN, MT, PT, OT etc.)

  • Contact information

  • Phone

  • Email address

  • Postal address

  • Status with Moving Lymph Pty Ltd.

  • How you heard about Moving Lymph Pty Ltd.

  • Notes which help us identify any specifics about your relationship with Moving Lymph Pty Ltd.

  • Course information listing all courses undertaken with Moving Lymph Pty Ltd.

    • Payment information is recorded without credit card details.

    • Notes are kept on specifics to your file such as correspondence and details of courses taken.

    • Purchasing information, listing all the products you have purchased from Moving Lymph Pty Ltd.

    • ​​Notes are kept on specifics to your file such as correspondence and details of your purchase.

  • Dietary information, listing any dietary restrictions provided by you at the time of your registration

    • Notes on dietary restrictions are only kept until the commencement of the applicable course, at which time the caterer is notified of dietary restrictions only (other personal identifiable information is not shared with caterers)

  • Student agreement forms, case presentations, disclosure forms, exams and certificates validating your prior training are sent to the Dr Vodder School electronically and kept in a paper filing system by the Dr Vodder School.

All data that we collect is stored in a secure place or on our computers that are password protected (along with other levels of electronic security). Any unnecessary information is destroyed as soon as it is not needed.  We want to assure you that we are very interested in maintaining strict confidentiality of your information and that no personal information will be given to third parties, except as stated above unless we are legally required to.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

How do we store, use, share and disclose your personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to promote our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Implicit (deemed) consent

For the purposes described above and with regard to disclosure, your receipt of this Privacy Policy will be deemed as consent unless you advise us orally or in writing that you do not wish us to use, disclose or collect further information or any part thereof. 

 

Withdrawal of consent

 

At any time and with reasonable notice, you have the right to withdraw consent for us to use, disclose or collect further information about you. If the withdrawal of consent would frustrate the performance of any legal obligations, your consent may not be withdrawn.  Withdrawing consent may also affect our ability to provide you with information regarding products and services that we offer.  It may also affect the way that we are able to do business with you.

 

Right of access

 

You have a right to access your personal information, subject to legal restrictions and right of refusal by Moving Lymph Pty Ltd.  You also have a right to know which third parties, if any, we have disclosed your contact information to.  A written, signed request must be received by Moving Lymph Pty Ltd in order to release this information.

We may charge a reasonable fee for you to access your personal information after informing you of the cost. 

Your request for information may be denied for example if:

  • the disclosure would reveal information about another individual

  • the information pertains to a legal proceeding or investigation

  • granting access could reveal confidential commercial information

 

If you have any concerns about this privacy policy, please contact us immediately and we will attempt to resolve the issues, including amending our policy if necessary.

 

Please send your written comments to:

 

Email:  jan@movinglymph.com.au

Download a copy of our Privacy Policy

View the Dr Vodder School Privacy Policy

View the MTC Thysol Privacy Policy